RoarITech protects your IT systems with the service strength you can count on.
Managing IT systems for business – Businesses rely on technology to support day to day operations. Whether it's preventative maintenance or troubleshooting problems, ROARITECH's consultative and relatable approach offers the right level of expertise to advance your information technology systems and have your business running smoothly. We're in business to help you focus on succeeding in yours.
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My company was in desperate need of regular IT assistance and monitoring when Danny Roarty joined our team.
ROARITECH was the perfect solution to meet our routine computer maintenance issues as well as unanticipated
emergency problems. With enthusiasm and a willingness to learn about my business' needs, ROARITECH has been
able to suggest and implement solutions, which enhance effectiveness and workflow in the office. ROARITECH is
truly an asset to my company. 
Services
Whether planning and developing a network system, maintaining equipment, updating and installing software, identifying production efficiencies or strategizing for future needs, ROARITECH provides complete IT service support – maximizing your information technology investment.
IT ASSESSMENT
- A comprehensive audit of current systems, networks, programs, departments and interactions
- Identification of system improvements and
recommendations based on business needs and business goals
IT MANAGEMENT
- Assisting in the hiring and management of on-site IT personnel
TECHNICAL SUPPORT
- Offering regular system maintenance
- Identifying and troubleshooting system issues
- Remote support accessibility
- Preventative planning and implementation to safeguard systems and secure data
IT PLANNING AND DEVELOPMENT
- Computer training and best practice sharing to maximize staff efficiency and increase productivity
- Planning for future IT needs and assisting with the development of business plans to include sound IT solutions
NETWORK SUPPORT
- Assessment and set up of network and network infrastructures
- Firewall maintenance services
DATA BACKUP SOLUTIONS
- Developing reliable back-up strategies based on critical data and business needs
- Data securing - keeping proprietary data safe from external and internal predators
SERVER ADMINISTRATION
- Ensuring servers are patched, configured and backed up properly
DISASTER RECOVERY PLANNING
- Simple or elaborate continuity planning support
- Network assessment - determining system risk levels
- Back-up strategy development, helping businesses recover and keep operations running during times of disaster
CONSULTING AND
SPECIAL PROJECTS
- Efficiency consultation, including IT project management support based on specific initiatives and specialty needs
- Access to technology resources
- Collaboration with outside professionals based on your business needs
Approach
THE ROARITECH WAY
- RELIABLE – Providing high quality
and dependable service - RELATABLE – Explaining high-tech information clearly and easily
- KNOWLEDGEABLE – Utilizing extensive experience to assess systems and maintain operations
- LOYAL – Building long-term
relationships with clients
As a trusted member of your team, client satisfaction is our top priority. ROARITECH focuses on open and easy to follow communication for even the toughest IT challenges. No hard-to-follow "tech lingo," ROARITECH explains technology systems and issues in a clear and easy to understand manner, and always with respect.
Our process begins with an in-depth consultation. As you help us to gain a better understanding of your business, we will provide the appropriate recommendations to help streamline your technology systems. Together, we will develop an IT strategy that will not only meet the goals you have for your business, but will ultimately help you get the most out of your investment in technology.
In today's world, all organizations require IT assistance of some kind. As your dedicated resource, ROARITECH offers the quality tech support of an entire IT department, but without the high cost. Partnering with ROARITECH enables you to receive high quality tech support in a way that fits within your budget.
Our comprehensive IT management approach ultimately helps businesses succeed. We offer solutions that are not only technical, but will result in your business maximizing workflow and limiting downtime. Using industry standards and our extensive experience with over 15 years in the industry, businesses gain a greater peace of mind knowing their IT investment is protected. Work with a trusted leader and discover the ROARITECH way.
About
Founded by Daniel Roarty, ROARITECH has over
15 YEARS OF EXPERIENCE
in the information technology field and provides IT services for small to medium sized businesses. With experience
supporting clients in industries,
such as real estate, title, law, and insurance, ROARITECH specializes in providing
quality technology management to help businesses operate at peak efficiency.
BEHIND OUR STRATEGY: MISSION
ROARITECH provides excellence in information technology services for small
to medium-sized businesses. With client satisfaction as its utmost priority,
ROARITECH uses a comprehensive and proactive approach to fulfill the
current and future information technology needs of the businesses it serves.
DIRECTING OUR FOCUS: VISION
To be the trusted source for IT consulting and management services, helping
small businesses realize the operational benefits from their investments in technology.
FAQ
Why should I outsource my IT services? Wouldn't it be more beneficial to hire a professional?
While having someone on staff may seem beneficial, many businesses don't have the means or the need to hire a full-time staff member. More and more businesses discover that ROARITECH offers the perfect level of support, with on-site access and at a cost that fits within your budget.
Our company has an IT specialist, but they seem a bit overwhelmed. How can ROARITECH help?
When large or complex projects arise, IT staff may need additional assistance from peers. ROARITECH offers the expertise to help plan or troubleshoot a project, as well as offer services to ensure projects are being managed efficiently and in the manner that management desires. ROARITECH also offers support for business owners and management to hire and train IT staff.
What are your security practices? How can I be sure my personal information will be secure?
ROARITECH will never share or resell any client or business information. A non-disclosure agreement and privacy notice is signed and provided to clients at the beginning of our relationship.
If I decide to discontinue working with ROARITECH, how will my systems be impacted?
ROARITECH offers flexible working arrangements and will never design or maintain systems in a way that would not allow you to work with any vendor you choose. We follow industry standards and ensure all documentation is kept up to date and onsite with you, allowing you complete control.
I don't need full-service support, but I want to be able to access ROARITECH support when I have an issue.
Whatever your business needs require, ROARITECH offers prompt attention and access to local experts.
We prefer to establish proactive relationships with clients to avoid major system issues whenever possible, but understand that every business requires different levels of support. We offer on-site and remote troubleshooting for times of IT crisis and can provide response within 24 hours.
My business is just getting started. What are the most important IT arrangements I need to
establish first?
Depending on your business type and needs, ROARITECH can offer consultation to determine the best solutions to get your IT systems up and running. We will assist in analyzing your business plan and will develop comprehensive IT recommendations to get your business started.
Service Pricing Options
Our IT service fees vary depending on the businesses requirements. ROARITECH offers flexible fee structures based on individual IT service needs. Contact us directly to determine which service option meets your requirements.
Contact
P.O. Box 445, Churchville, MD 21028 • (410) 914-7714
Let us support your information technology service needs. Please complete the contact form, sharing as much information as possible. We will contact you within one business day.
